Robotic Process Automation (RPA) uses a software robot – we call ours Jo – to carry out repetitive, rule-based tasks in existing IT systems in the same way as a human user.
It is an extremely effective way of freeing up humans for higher value work, reducing cost and increasing capacity and flexibility.
A Fresh Approach implies there’s an old approach. The traditional approach is one taken by many big corporates – to great effect.
The traditional approach is to licence software, develop it and implement an RPA platform. It works really well where there’s budget and time available – i.e. a big benefits case and you can afford to wait 12 months plus to achieve a net benefit. Whilst a software licence may be as little as £10k, by the time developers, business analysts, infrastructure, support and coordination is taken into account it can be a significant investment to implement an RPA platform.
The Fresh Approach delivers the benefits of capacity, speed, cost-saving – but without the wait times and up-front investment.
Our Fresh Approach is to train and deploy the robot and only charge for the work the robot completes. It’s ‘robot-as-a-service’ or ‘process-as-a-service’. Think of it as micro-outsourcing repetitive manual tasks that tie down expensive human resource – with the benefit of retaining control.
It’s fast to deliver, and because you only pat for the work done – if there’s a benefit to be had it’s realised immediately.