Insight to drive Smarter Decisions
Business improvement and optimisation demands a deep understanding. The OPTSM approach unlocks the insights that highlight what really drives business value (or areas of performance that may hold it back). Having the right data, reported in the right way at the right time (appropriate to user need) unlocks better decision-making.
We focus on closing the gaps, making data available and stimulating / enabling users to ask and answer the right questions to create value.
Used alongside business automation tools and process automation, the right insights also enable right-time action to seize opportunities and minimise risk.
Powering Profitable Decision-Making
Smarter insights come from operational and business data – but for many organisations the challenge is the sheer volume and complexity of variables (not to mention the multiple sources).
Breaking free from time-consuming, spread-sheet dependent processes takes the pain out of generating insight. This can be achieved without having to change or integrate existing applications using advanced analytics and AI.
Smarter Insights enable leaders, managers and teams to drive the business, adapt faster to changing conditions and shape a more profitable future.
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Turning Insight into Action
Insights reveal opportunities for action – but even identifying actionable insights can be challenging when there are hundreds or thousands of events in a day.
Harnessing data to help operational teams identify opportunities is only the beginning. Combining the data with powerful tools to drive automated action allows opportunities to be seized.
Robotic Process Automation and No / Low-code technology make it possible to isolate events and triggers and act in real-time without making change to existing software applications.
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Insights and Resources
Hamstrung by Legacy Systems? The Answer Could be Simple and Quick
Companies with Legacy Technology - systems that have been in place for many years - find [...]
Smarter Processes In Action: B2B Pricing and Quote Generation
This illustrative example draws on elements of processes we have examined within multiple B2B Sales [...]
Smarter Processes in Action: Managing Inbound Service Requests
In this example we look at a real-life operational hub in a charity. The Challenge [...]
What do we mean by Smarter Processes?
We're talking about helping clients to break free of Productivity Lock - releasing the 30% [...]