Micro-Automation
Traditional approaches to automation require scale (and time) to achieve benefit. Technology change is costly, requires expert resource, takes time and involves careful management – The IT Barrier. As a result, approaches like deploying new software applications or making changes to existing applications typically focus on process automation at the ‘macro’ level.
New technologies like Robotic Process Automation (RPA) and No / Low-code development tools can be deployed faster, at lower cost and using non-invasive methods.
Our approach and our delivery model for deployment allows us to target steps within processes and tackle the tedious, repetitive tasks that constrain manpower, consume time and hold back productivity.
Micro-Automation is a Smarter way to release Productivity Lock and tackle the costs of Person-o-Matic tasks within back-office processes. Delivery methods such as Micro-Outsourcing do not require up-front investment and deliver predictable benefits in weeks. It creates capacity for iterative, scalable change – overcoming the IT Barrier and avoiding Transformation Stalemate.
Insights and Resources
Hamstrung by Legacy Systems? The Answer Could be Simple and Quick
Companies with Legacy Technology - systems that have been in place for many years - find [...]
Smarter Processes In Action: B2B Pricing and Quote Generation
This illustrative example draws on elements of processes we have examined within multiple B2B Sales [...]
Smarter Processes in Action: Managing Inbound Service Requests
In this example we look at a real-life operational hub in a charity. The Challenge [...]
What do we mean by Smarter Processes?
We're talking about helping clients to break free of Productivity Lock - releasing the 30% [...]