Micro-Outsourcing
Micro-Outsourcing is a Fresh Approach that makes the benefits of Robotic Process Automation (RPA) available to every organisation who have people who are carrying out repetitive tasks – regardless of the size, industry and range of operations.
RPA uses software robots – we call ours Jo – to reduce cost, increase capacity and flexibility and release human resources for higher value activities.
The software robot accesses business applications using the ‘front-end’ in exactly the same way as a human user. It completes repetitive tasks faster and more accurately – meaning no need to make changes to existing systems. Using our approach, it can be deployed rapidly with no up-front cost and benefits can be realised in days / weeks.
Insights and Resources
Hamstrung by Legacy Systems? The Answer Could be Simple and Quick
Companies with Legacy Technology - systems that have been in place for many years - find [...]
Smarter Processes In Action: B2B Pricing and Quote Generation
This illustrative example draws on elements of processes we have examined within multiple B2B Sales [...]
Smarter Processes in Action: Managing Inbound Service Requests
In this example we look at a real-life operational hub in a charity. The Challenge [...]
What do we mean by Smarter Processes?
We're talking about helping clients to break free of Productivity Lock - releasing the 30% [...]