Client Communications Rethought
Because Email Is A Compromise
Email puts humans in the middle of send / receive / manage / respond / retrieve cycle with predictive addresses, delivery uncertainty and resend request compromises.
Email works well for one-to-one communications where the information is not sensitive or critical
It is not well suited for one-to-many communications which involve sensitive information and time is critical
Stuck In
The Middle?
We Make Communications:
Convenient
Engaging
Simple
the "Just Do It" Option.
It's An Unconscious Habit
Don’t just do it – email doesn’t manage files.
Don’t just do it – email doesn’t sign documents.
Don’t just do it – email doesn’t have an audit trail.
Email is a compromise. It is convenient, but it adds tasks to internal & external users.
Email Adds:
Tasks
Risks
Complexity
Because You're Different
You are distinctive. Your firm reflects this.
Everyone uses email, so it doesn’t really differentiate your firm from others.
Indeed, email is easy to spoof, as the huge growth in email compromise shows.
Can clients be confident it’s really you?
Email compromises security and user experience. It just doesn’t have functions that make busy lives easier.
Our Solutions Increase:
Client
Convenience
Productivity
Security &
Compliance
Clients Want More
There are now better ways for modern ‘one to many’ communications of sensitive information.
These involve more control and better user experience. They eliminate or automate tasks for users. They increase confidence and reduce risk
Best of all they can be low cost and do not disrupt current work processes.
8 Out Of 10 Cats Clients... Want More control.
Email Adds:
Tasks
Risks
Complexity
Communications Rethought
We work with organisations that communicate sensitive information at scale with 3rd parties and:
Who Don’t compromise their service to clients.
Who Don’t compromise user engagement.
Who Don’t compromise their compliance standards.